1.1 The Perfect Customer Lifecycle
1.2 The Typical Customer Lifecycle
1.3 Sign In to Your Account
1.4 Learn to Navigate Infusionsoft
2.1 Add Your Email Signature
2.2 Set Up Your Social Media Accounts
2.3 Add Your Email Address Block
2.4 Upload your business logo
2.5 Dashboard Setup
2.6 Retrieve email inside of Infusionsoft
2.7 Infusionsoft Sync for Gmail
2.8 Infusionsoft Sync for Outlook
2.9 Remove the Infusionsoft Footer in your emails
3.1 Invite Users to Your Infusionsoft Account
3.2 Set up User Permissions
3.3 What is Tagging?
3.4 Create A Tag
3.5 Create Lists and Saved Searches
3.6 Customize Your Dashboard With Saved Searches
4.1 Create Notes
4.2 Create Tasks and Appointments
4.3 Interactive List View
4.4 Manage Tags
4.5 Manage Contacts with My Day
4.6 Read and Reply to Email in Infusionsoft
4.7 Send an Individual Email
4.8 Infusionoft Calendar
4.9 View and Manage Your Assigned Tasks
5.1 Assign Contacts to a Company
5.2 Company Record Overview
5.3 Create a New Company Record
6.1 Add a Contact
6.2 Contact Record Overview
7.1Exporting Contacts from Your Current System
7.2Prepare Your Contact List Prior to Importing
7.3Import Your Contacts
8.1 Branding Center
8.2 Send an Email Broadcast
8.3 Deliver More Emails to the Inbox
9.1 What is the Campaign Builder
9.2 Build a Simple Campaign
9.3 Campaign Builder Terminology
9.4 Campaign Builder Fundamentals
9.5 Goal Methods and Entry Points
10.1 Configure an Email
10.2 Campaign Sequences Overview
10.3 Campaign Sequence Settings
10.4 Configure a Create Opportunity Snippet
10.5 Configure a Create Task Process
10.6 Configure a Date Timer
10.7 Configure A Delay Timer
10.8 Configure A Field Timer
10.9 Configure a Tag Process
10.10 Configure an Apply Note process
10.11 Configure an Assign an Owner process
11.1 Landing Page Goal
11.2 Lead Score Goal
11.3 Link Click Goal
11.4 Note Template Goal
11.5 Product Purchase Goal
11.6 Apply Tag Goal
11.7 Complete a Task Goal
11.8 Web Form Goal
11.9 Internal Form Goal
13.1 Understanding Performace Reporting
14.1 Shopping Cart Overview
14.2 Order Form Overview
14.3 Linking your Storefront and Infusionsoft Shopping Cart
14.4 Overview of the API
15.1 Add Your Products
15.2 Add a Digital Product
15.3 Import a List of Products
16.1 Create A Shopping Cart Theme
16.2 Create an Order Form Theme
16.3 Create an Order Form
17.1 Sales Tax
17.2 Billing Automation for Declined or Expiring Cards
17.3 Create a Manual Order
17.3 Create Quotes
17.4 Edit the Default Order Notification Settings
17.5 Payment Types – PayPal, Credit Cards, Checks
17.6 PayPal Express Checkout Setup
17.7 Record Manual Payments for Existing Orders
17.8 Send a Receipt
17.9 Set Up a Payment Plan
17.10 Set up your Merchant Account
17.11 Shopping Cart Settings
18.1 Create an Upsell for your products
18.2 Criteria Used in Creating Discounts and Upsells
18.3 Upsell Offering-A Free Trial of a Subscription Product
18.4 Examples of Commonly Used Discounts
18.5 Creating an Order Total Discount
19.1 Configure Default Shipping Options in the Shopping Cart
19.2 Different Shipping Methods
19.3 UPS Shipping with Real-Time Shipping Fees
20.1 Automate Order Fulfillment
20.2 Process an Order Fulfillment Report
21.1 How to test your Order Forms
21.2 How to Test your Storefront and Shopping Cart
22.1 Leverage Referral Partners
22.2 Referral Partner Center Overview
22.3 Follow Up With Referral Partners, Help Them Be Sucessful
22.4 Create a Referral Partner Sign-Up Form
22.5 Create a Referral Partner
23.1 Customize the Referral Partner Commission Program Defaults
23.2 Customize the Referral Partner Center
23.3 Customize the Referral Partner Tracking Defaults
24.1 Referral Commission Programs
25.1 Referral Links, Banners, and Emails
25.2 Create Promotional Banners for Referral Partners
25.3 Promotional Emails for Referral Partners
25.4 How Referral Partners use the Email Resources
26.1 Referral Partner Record Overview
26.2 Find Referral Partners
26.3 View Commission Balance and Issue Payments
26.4 Issue Commission Payments to Referral Partners
27.1 Test Your Referral Partner Sign Up Form
27.2 Test your Referral Partner Center
28.1 Plan Your Sales Stages
28.2 Sales Pipeline Checklist
28.3 Create Sales Rep Teams
28.4 Sales Pipeline Defaults
28.5 Customize Your Sales Stages
29.1 What is Sales Stage Automation?
29.2 An Example of How a Business Uses Sales Pipiline Automation
29.3 Set up your round robin opportunity distribution
30.1 Create Sales Pipeline Reports
30.2 Reassign a Group of Opportunity Records
30.3 Manage Sales Rep Access to Contacts and Opportunities
31.1 Opportunity Management Overview
31.2 Sales Stage Automation
31.3 Find Opportunities
31.4 Create a new opportunity
31.5 Manage Opportunities in the Interactive List View
31.6 Opportunity Record Overview
32.1 CustomerHub Overview
32.2 Log in to CustomerHub
32.3 What is CustomerHub
33.1 Adding Multiple Admin Users
33.2 Customize Your Look and Feel
33.3 Setting up Member Groups
33.4 Uploading and Organizing Content
34.1 Creating a Custom Page Type
34.2 Creating a Pre-built Page Type
34.3 What is a Partial
34.4 Templates
34.5 Time Released Content
35.1 Registering Contacts