I've been using personal computers since the late 70's. Everything from a Commodore Pet, TRS-80, Apple ][+, the original IBM PC, to the current crop of computers.
When I bought my Apple ][ the only way to learn how to use was to dive in and experiment and to wait for the next issue of Nibble or Hardcore Computist.
I built my first website in 1994. Since 1995 I've worked full-time solely online.
During that time, I helped a select few with their online businesses.
I helped with things like...
Getting their site set up... Setting up a third-party shopping cart... Installing software on their server... Writing custom Perl and PHP software... Fixing "broken" software... Backing up and repairing MySQL databases... Establishing affiliate program tracking.
Introducing, and or explaining, simple to advanced marketing concepts.
Now, for the past few years, I've focused on helping business owners set up systems and procedures to automate things in their business.
One of the tools I use to do this is Infusionsoft.
If you're wondering why my background in computers is so important, the reason is...
Out of the box Infusionsoft and other Marketing Automation tools can do many actions. However, as you use use it you may discover that there are certain things you'd like to do that aren't built-in.
I'm able to determine which services will connect with Infusionsoft to do what you need, or create custom programming that will do what you need.